Find answers to our most frequently asked questions.

Can the cot be used without one side, as a bedside cot for a newborn?

No, the cot can be either used as a classic cot, with all sides enclosed, suitable from birth, with three adjustable mattress base levels to grow with your baby. Or as a toddler bed suitable for toddlers from 18 months old.

Note: The conversion rail can only be used with the mattress base on the lowest position.

How long will it take for my order to arrive?

We are currently shipping to :

  • Lithuania / 1 - 3 *
  • Estonia / 1 - 3 *
  • Sweden / 5 - 8 *
  • Finland / 4 - 7 *
  • Denmark / 6 - 9 *
  • Luxembourg / 5 - 8 *
  • Netherlands/ 3 - 6 *
  • Belgium / 5 - 8 *
  • France / 5 - 8 *
  • Germany / 5 - 8 *
  • Austria / 4 - 7 *
  • Czechia / 5 - 8 *
  • Ireland / 5 - 8 *
  • Portugal / 5 - 8 *
  • Spain / 6 - 9 *
  • Italy / 5 - 8 *
  • Croatia / 5 - 8 *
  • UK / 6 - 10*
  • Norway / 4 - 7*
  • Switzerland / 5 - 8*
  • Monaco / 5 - 8*

* Business days.

Do you ship internationally outside the listed countries? If I don't see my country listed, can I still request international shipping?

In most cases it is possible to arrange shipping if the destination is within Europe, please send us an email to inquire at hello@karlandfric.com.

Will I have to pay custom duties on my order if I order to the UK, Switzerland, or Norway?

No, orders will be delivered as home deliveries on DDP - delivered duty paid.

I am not sure about the colour. May I request a wood sample?

Yes, please inquire via chat option on site or via email at hello@karlandfric.com.

I am having twins and would like to order two baby cots or two sets. Is it possible to add an extra discount?

We do offer an extra discount for a multiple cot purchase, please reach out via chat option or email at hello@karlandfric.com

 Why is the suggested mattress thickness 10 cm? 

The thickness of the mattress is per safety standard, to retain the needed safe distance to the open side of the cot on every mattress base level to prevent falls.

Are the legs removable?

Yes.

Can I order a custom colour cot?

No, we do not offer custom orders, but you can mix and match the colour of the cot and rail and use a code "mix & match" to get the same discount as for a regular set.

What if my order arrives damaged?

Please reach out to us via email at hello@karlandfric.com with photos attached and we will organise a prompt full or partial order replacement, depending on the damage. Transit damage is uncommon.